What makes an ideal customer…ideal?
10 minute watch
The very first step to creating a customer experience that has your customers raving about you, is to know who your customer is!
Running a small business means you will have no doubt been given advice about knowing who your ‘ideal customer’ is. But what actually makes a customer ideal? And how do you go about working this out?
We know that people buy from people (or brands) they know, like and trust. So how do we develop these connections with our so-called ideal customer, before we even know them?
Watch this show to find out….
1. Why do we need to understand who our ideal customer is?
2. How do I go about working out who MY ideal customer is then?
3. How do I make them know, like and trust me?
Guest Profile
Downloadable Resources
Cheryl has over 20 years experience in sales, marketing and broadcasting. Her business Cherry Bamboo works with businesses both large and small on strategic marketing solutions based around detailed Customer Persona Development, Customer Journey Mapping and Audience Insight Surveys.
About Better Business for Good TV
By small business owners, for small business owners.
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