Pre-qualify your leads on auto-pilot
11 minute watch
I’m sure you’ve seen the little chat boxes in the bottom right corner of a website. You’ve most likely used them to ask a question or engage with a business.
In this digital age, live chat is an integral part of a successful customer service toolkit, providing a platform to communicate with customers in real-time and generating satisfaction levels of 73%, compared to just 61% for email and 44% for phone..
But what if you don’t have the resources to manage a live chat box on your website?
One of the most genius inventions of live chat today is being able to respond with an automated bot.
Fred Gillen, from Fred Gillen and associates explains:
- What is a BOT
Are they easy to use
What is the cost
Can you have multiple bots ?
Guest Profile
Downloadable Resources
Fred helps small business owners create strategies to build relationships, grow their database & pre-qualify leads on auto-pilot by engaging the latest social media techniques. He has been involved in IT for over 3 decades and is now using the skilled learnt during that period to help clients maximize their returns from their investments in online marketing.
About Better Business for Good TV
By small business owners, for small business owners.
All of our guests are small business owners themselves. They are also experts in their field and share our mission of helping small businesses build better businesses and contribute to a better world.
Every episode includes:
- On each episode our guest shares their knowledge, insights and ideas around a business topic, issue or challenge relevant to small business owners.
- Each panelist also shares a useful downloadable template or checklist that you can use to implement what was covered during their segment.
Past episodes of BB4G TV are held in the Better Business Builders Community Resource Library.
Previous Episodes
Coworking – What is it, and could it be the answer to help your small business thrive?
12 minute watch As we start to return to work post COVID, there is a third option between a traditional long term office lease and a home office: Coworking spaces. On this episode of BB4G TV Joanna Kitson from 4KitsonCo discusses the phenomenal growth of 'on demand'...
Backup your Business
11 minute watch When's the last time you took a backup of your business data? How confident are you that your last backup was successful? Fil Strati from Tech Seek says few of the business owners they come across can say with complete confidence whether their last...
Taking care of your team and your business means taking care of YOU first!
21 minute watch There has been lots of talk particularly in Melbourne with the lockdown about the impact on mental health and the looming fallout from the impact of COVID 19. If there was ever a time for our business leaders to install SELF SUSTAINABILITY practices...
Join the Better Business for Good Community
A community of Australian small business owners helping one another build better businesses.
All while giving back to others and contributing to a better world.
The BB4G Community Library
Free always - by small businesses for small businesses. Sharing knowledge, informing decision making.- Access to past episodes of Better Business for Good TV along with a comprehensive library of business templates, checklists, e-books and guides. (New material added weekly)
- Your own BIPlan System® account where you can review your business practices, identify the strengths and weaknesses and create a long term business improvement plan.
- A BIPlan monthly Accountability process to support you on your journey to build a better business.
- Collaboration Hubs: Spaces to collaborate with like minded business owners for strategic partnerships, best practice discussions, brain storming, goal setting, accountability, shared ideas, feedback and support.
- Checklist Chats: Fortnightly Lunch and Learn Sessions with business experts to help you implement each area of your business improvement plan. (Commencing mid November 2020) (Recordings provided).
- Quarterly strategic planning sessions to review your progress and decide on your top priorities for the next 90 days (commencing Dec 2020).
- Control the content and the frequency of your email updates - FREE FOR EVER!
The BIPlan Business Improvement System
Be an eagle not an ostrich. Discover the gaps in your business practices and create a dynamic business improvement plan- Access to past episodes of Better Business for Good TV along with a comprehensive library of business templates, checklists, e-books and guides. (New material added weekly)
- Your own BIPlan System® account where you can review your business practices, identify the strengths and weaknesses and create a long term business improvement plan.
- A BIPlan monthly Accountability process to support you on your journey to build a better business.
- Collaboration Hubs: Spaces to collaborate with like minded business owners for strategic partnerships, best practice discussions, brain storming, goal setting, accountability, shared ideas, feedback and support.
- Checklist Chats: Fortnightly Lunch and Learn Sessions with business experts to help you implement each area of your business improvement plan. (Commencing mid November 2020) (Recordings provided).
- Quarterly strategic planning sessions to review your progress and decide on your top priorities for the next 90 days (commencing Dec 2020).
- NO LOCK INS OR CONTRACTS - LEAVE WHENEVER YOU WANT!
Better Business Builders Community
A community of Aussie small business owners building Better Businesses for Good TOGETHER.- Access to past episodes of Better Business for Good TV along with a comprehensive library of business templates, checklists, e-books and guides. (New material added weekly)
- Your own BIPlan System® account where you can review your business practices, identify the strengths and weaknesses and create a long term business improvement plan.
- A BIPlan monthly Accountability process to support you on your journey to build a better business.
- Collaboration Hubs: Spaces to collaborate with like minded business owners for strategic partnerships, best practice discussions, brain storming, goal setting, accountability, shared ideas, feedback and support.
- Checklist Chats: Fortnightly Lunch and Learn Sessions with business experts to help you implement each area of your business improvement plan. (Commencing mid November 2020) (Recordings provided).
- Quarterly strategic planning sessions to review your progress and decide on your top priorities for the next 90 days (commencing Dec 2020).
- NO LOCK INS OR CONTRACTS - LEAVE WHENEVER YOU WANT!!