Pre-qualify your leads on auto-pilot
11 minute watch
I’m sure you’ve seen the little chat boxes in the bottom right corner of a website. You’ve most likely used them to ask a question or engage with a business.
In this digital age, live chat is an integral part of a successful customer service toolkit, providing a platform to communicate with customers in real-time and generating satisfaction levels of 73%, compared to just 61% for email and 44% for phone..
But what if you don’t have the resources to manage a live chat box on your website?
One of the most genius inventions of live chat today is being able to respond with an automated bot.
Fred Gillen, from Fred Gillen and associates explains:
- What is a BOT
Are they easy to use
What is the cost
Can you have multiple bots ?
Fred helps small business owners create strategies to build relationships, grow their database & pre-qualify leads on auto-pilot by engaging the latest social media techniques. He has been involved in IT for over 3 decades and is now using the skilled learnt during that period to help clients maximize their returns from their investments in online marketing.
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