Customer Experience | The Better Business for Good Company

Business best practice brand identity

by Brenda Thomson | 30th Apr 2021 | Business Best Practice, Customer Experience

Business best practice brand identity Your brand is your chance to set yourself and your business apart from the competition. Review your business practices against best practice business benchmarks to see how your business measures up. Your brand identity is...

Business Best Practice Customer Service

by Brenda Thomson | 16th Apr 2021 | Business Best Practice, Customer Experience

Business Best Practice Customer Service Customer service is often more important than price in driving customer loyalty. Review your business practices against best practice business benchmarks to identify gaps that may be holding you back or putting your business at...

Best Practice Brand Promise

by Brenda Thomson | 9th Apr 2021 | Business Best Practice, Customer Experience

Best Practice Brand Promise Your brand promise represents everything your company stands for. Review your brand promise against best practice business benchmarks to identify gaps that may be holding you back or putting your business at risk. Best Practice Brand...

Best Practice Customer Feedback

by Brenda Thomson | 9th Mar 2021 | Business Best Practice, Customer Experience, Uncategorized

Best Practice Customer Feedback Companies that listen to their customer grow faster. Review your business practices against best practice business benchmarks to find the things you should be doing to help your business grow. Customer feedback is information provided...

Inspire your Professional Service Experts to Generate New Clients

by Colin | 7th Nov 2020 | BB4G TV, Customer Experience

Inspire your Professional Service Experts to Generate New Clients Sales success architect Fran Pratt from Metisan explains how to help your professional expert team become confident and successful salespeople for your business We all know that business stability and...

Re-segmenting Customers is The Simplest Pivot Of All

by Colin | 31st Oct 2020 | BB4G TV, Business Planning, Customer Experience

Re-segmenting Customers is The Simplest Pivot Of All 11 minute watch The term 'pivot' has grown out of the startup space.It means to change tack and to find new customer segments that will buy your product or service.However with an existing business that has existing...