by Brenda Thomson | 13th May 2021 | Business Best Practice
Business Best Practice – Product & Services Costs One of the critical principles behind accounting statements is that revenues are matched with the related costs of providing the products or services from which the income is derived. This enables the profit...
by Brenda Thomson | 6th May 2021 | Business Best Practice, Business for Good
Business Best Practice Social Responsibility Do you take your responsibilities as a corporate citizen seriously? Does your business contribute in a positive way to the betterment of people and the planet? Businesses that practice corporate social responsibility aim to...
by Brenda Thomson | 30th Apr 2021 | Business Best Practice, Customer Experience
Business best practice brand identity Your brand identity is everything that is communicated publicly to portray the personality of your organisation, it’s products and services. It’s the feeling that someone has when they think about your product, service or company....
by Brenda Thomson | 16th Apr 2021 | Business Best Practice, Customer Experience
Business Best Practice Customer Service According to a recent study, customer experience has overtaken price and product as key brand differentiators. If you deliver poor service, even if you charge low prices you will lose customers. If you deliver better than...
by Brenda Thomson | 9th Apr 2021 | Business Best Practice, Customer Experience
Best Practice Brand Promise Best Practice Brand Promise Your Brand Promise represents everything your company stands for.Or does NOT stand for.A brand promise is the tangible, emotional, and aspirational benefits your customer can expect to gain by using your brand or...
by Brenda Thomson | 19th Mar 2021 | Business Best Practice, Financial Management
Best Practice Debtor Management Best Practice Debtor Management Is your business losing money through unpaid debts? If so you are not alone: Australian small businesses are currently owed over $26 billion because of unpaid invoices . Bad debts account for...
