Where is your customer focus?

Where is your customer focus?

Where is your customer focus? Join the Better Business Builders Community for past episodes 14 minute watch Acquiring a new customer can cost five times more than retaining an existing customer. Increasing customer retention by 5% can increase profits from 25-95%. The...
What makes an ideal customer…ideal?

What makes an ideal customer…ideal?

What makes an ideal customer…ideal? Join the Better Business Builders Community for past episodes 10 minute watch The very first step to creating a customer experience that has your customers raving about you, is to know who your customer is! Running a small...