The Better Business for Good Blog

Business Best Practice Customer Service

Business Best Practice Customer Service

Business Best Practice Customer ServiceAccording to the Customer 2020 Report, the customer experience has overtaken price and product as key brand differentiators. If you deliver poor service, even if you charge low prices you will lose customers. If you deliver...

How To Bring Out The Best in Your Remote Workers

How To Bring Out The Best in Your Remote Workers

Approx. time to read: 2 minutes Key Take Aways With many businesses turning to remote workers it's important to have clear strategies for getting the most from your remote team. Kerry Anne Nelson from Operation Verve has been working with remote workers for many years...

Best Practice Brand Promise

Best Practice Brand Promise

Best Practice Brand PromiseYour Brand Promise represents everything your company stands for.Or does NOT stand for.A brand promise is the tangible, emotional, and aspirational benefits your customer can expect to gain by using your brand or dealing with you.A great...

Funding and Finance in Post COVID Australia

Funding and Finance in Post COVID Australia

26 minute listen Business working capital specialist Martin Cattach from Finance for Business chats with BB4G Co-founder Brenda Thomson about Funding and Finance in Post COVID Australia.  Martin talks about: The outlook for SMEs in the finance and funding area for the...

Best Practice Debtor Management

Best Practice Debtor Management

Best Practice Debtor Management  Is your business losing money through unpaid debts? If so you are not alone: Australian small businesses are currently owed over  $26 billion  because of unpaid invoices . Bad debts account for over 60% of this outstanding amount....

6 Business Filing Steps For Your Team

6 Business Filing Steps For Your Team

Approx time to read: 2 minutes Key Take Aways "Great things in business are never done by one person" - Steve Jobs Whether there is just you or you have a team - poor filing systems waste time and create confusion and frustration Effective filing systems become even...

Best Practice Customer Feedback

Best Practice Customer Feedback

Best Practice Customer Feedback  Businesses that listen to their customers grow faster. If you want to stay ahead of your competition you should never stop asking for, listening, and responding to customer feedback whether it’s positive or negative. Review your...

Filing Online For Flow

Filing Online For Flow

12 minute watch Do you know what poor systems and processes are costing your business? In this episode of BB4G TV Systems Process Architect Kerry Anne Nelson from Operation Verve talks about about filing systems OVERVIEW The average worker spends at least 50 minutes a...

Better Business - Bigger Impact - Together! 

'In the spirit of reconciliation The Better Business for Good Company acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.'