Best Practice Customer Relationships

 

Checklists, resources, guides and tips to improve your customers’ experience from start to finish. Includes branding and marketing, sales, customer communication, customer service and customer feedback.

From the Resource Library

From the BLOG

Where is your customer focus?

Where is your customer focus?

14 minute watch Acquiring a new customer can cost five times more than retaining an existing customer. Increasing customer retention by 5% can increase profits from 25-95%. The success rate of selling to a customer you already have is 60-70%, while the success rate of...

read more