Damien Battersby: IT Expert

Damien Battersby

IT Expert
Proactive Technology Partners

About Damien

Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology. Over the past 15 years, Damien has worked with hundreds of small and medium business owners helping them get the best from their business through better technology.

By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime, higher returns on technology investments and more profits.

Areas of Expertise

HARDWARE

  • Advice, supply and setup for all types of computers including desktops, laptops and tablets
  • Advice and supply of computer peripherals
  • Advice and supply of business grade printers
  • Business-grade network hardware and servers
  • Server and desktop/laptop proactive maintenance
  • Troubleshooting of all computer problems

SOFTWARE

  • Office software including Office 365
  • Software integration
  • Software advice
  • Software troubleshooting

CLOUD & INTERNET SERVICES

  • Hosting for your website
  • Migration to the cloud
  • Microsoft 365
  • Servers and backup in the cloud
  • Email setup and management
  • Advice on internet connections
  • Setup of internet connections
  • Redundant internet connections
  • Remote access to your office network

CYBER SECURITY

  • Protection from data loss, hackers and malicious viruses
  • IT compliance
  • Data security
  • Secure remote workplace setup

PHONE SYSTEMS

  • Complete phone communication platform
  • Access your phone system anywhere using Yealink handsets, mobile app or windows softphone
  • Receive voice messages via email

IT SUPPORT OPTIONS

  • Range of support plans to suit any budget and need including plans with guaranteed service level agreements
  • Adhoc support – get help when you need it
  • Backup and disaster recovery planning
  • Consultation on any area of IT

 

We know SMB’s are increasingly reliant on technology to grow. Proactive Technology Partners cares more about what success looks like to SMB’s, because as a Managed Service Partner we help them spot the future, find technologies that offer specific competitive advantage, then implement, manage and support them.

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